General

CTC Retail is an extension of Consolidated Traffic Controls, Inc. designed to make the purchase of common traffic equipment easier for the customer. We are working with the web company SquareSpace and online payment company Stripe to create this online store. There may be times when communication or web URLs take on the SquareSpace or Stripe name. If at any time you are confused or concerned, you may contact us directly.

Products

The products listed on CTC Retail are some of the more common products CTC sells, but do not represent our entire sales catalog. Most products on CTC Retail have been generalized to work for a wide range of customers, but still allow for customization. For access to our entire sales catalog and to get a competitive bid or quote, please contact CTC at 800.448.8841.

Pricing & Payment

The prices associated with these products are calculated to cover the differences in customer preferences, locations, and the fees that go along with selling online. CTC Retail prices are not intended to represent competitive bid pricing and should not be used for that purpose. For access to our entire sales catalog and to get a competitive bid or quote, please contact CTC at 800.448.8841.

Payment for CTC Retail products is done using a credit card via the third-party company, Stripe. Stripe accepts Visa, MasterCard, American Express, Discover, and Apple Pay.

Payments are processed immediately upon check out.

Inventory, Lead Times, & Shipping

Due to the ever-changing nature of our industry, our company, and the products we represent, the inventory numbers listed on CTC Retail may not match what we currently have in-stock in our warehouse in Arlington, TX. If you'd like to know for sure if CTC has a product in stock ahead of time, please contact us directly.

Expect a 21-30 day lead time on all products purchased from CTC Retail. Once ordered, a CTC member team will contact you with a more accurate expectation of a ship date.

Shipping Costs are based on product weight, size, and final location and are determined by our shipping carriers. CTC will contact you with a tracking number and expected delivery date as soon as it is known.

Warranties, Repairs, & Refunds

Most products listed on CTC Retail carry manufacturers warranties. Please contact CTC directly for all warranty information.

Repairs can be requested over the phone, e-mail or directly on our website.

CTC Retail does not offer refunds. All sales are final. In some circumstances, CTC will offer a credit to customers who want to return unused, undamaged items.

 

If you have any questions, concerns, or suggestions, please contact us at 800.448.8841 or fill out the form below. Thanks!